Privacy Policy for GDPR

This Privacy Policy (“Policy”) sets out how Tokuyama Corporation and its judiciaries (“we”, “us” and “our”) will process as a data controller the personal data of the employees of our customers and business partners (“you” and “your”) [based in the European Economic Area (the “EEA”) to the extent the General Data Protection Regulation 2016/679 (“GDPR”) applies to our processing of your personal data for the use of Tokuyama Corporation. This Policy does not form any contractual relationship between you and us, and we may amend it from time to time.

1. LAWFUL PROCESSING

We will only process your personal data:

where you have given your consent (you may withdraw your consent at any time, by making a request using the contact details set out below);
where the processing is necessary to provide our products or services to you/your employer;
where the processing is necessary to respond to a request from you/your employer;
where the processing is necessary to maintain our relationship with you/your employer;
where the processing is necessary for compliance with our legal and regulatory obligations

2. WHAT PERSONAL DATA WE COLLECT ABOUT YOU

2.1 We process the following types of personal data about you:

Your name, email address and other contact details;
Information about our products you hold;
Your role, position and/or job title;
Details of your preferences for types of marketing events or materials;
Details of your access to our premises, systems and websites; and
Your messages, feedback or contributions to surveys and questionnaires.

2.2 It may be mandatory for you to provide us with your personal data, to enable us to manage our business and operations, to maintain our relationship with you/your employer, to provide our products or services to you/your employer or to comply with our legal and regulatory obligations. If you fail to provide your personal data, we might be unable to maintain our relationship with you/your employer or to provide our products or services to you/your employer.

2.3 We make every effort to maintain the accuracy and completeness of your personal data which we store and to ensure all of your personal data is up to date. However, you can assist us with this considerably by promptly contacting us if there are any changes to your personal data or if you become aware that we have inaccurate personal data relating to you. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.

3. HOW WE COLLECT PERSONAL DATA

We usually collect your personal data from the information you/your employer submits during the course of your/your employer’s relationship with us. This will typically be through your business card, emails and other correspondence and the forms and documents used when you/your employer signs up to our marketing or market data news lists or when you are named as an authorised person to trade on behalf of your employer.

We may also collect your personal data from other sources such as our group companies, our dealers or retail partners, magazine publishers, PR firms, fraud prevention agencies, credit reference agencies, the records of governmental agencies and social media.

4. HOW WE USE PERSONAL DATA

We will process your personal data for the following purposes:

to provide you/your employer with requested products or services;
to respond to your/your employer’s messages or posts to us;
to manage our product guarantees for registered products;
to provide you/your employer with promotional and marketing materials about our products and services that we think you/your employer may be interested;
to manage, develop and improve our product range, services, stores, information technology systems and websites;
for monitoring and assessing compliance with law and our policies and standards;
to comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
to carry out money laundering, financial and credit checks and for fraud and crime prevention and detection purposes;
for administrative purposes in relation to the security of and access to our systems, premises, platforms and websites and applications;
to comply with court orders and exercise and/or defend our legal rights;
for any other legitimate business purpose; and
as otherwise permitted or required by any applicable law or regul

5. INTERNATIONAL TRANSFERS OF PERSONAL DATA

Your personal data will be processed or transferred in Japan which is outside the EEA.

6. WHEN WE MAY DISCLOSE YOUR PERSONAL DATA

We do not and will not sell, rent out or trade your personal data. We will only disclose your personal data to the following recipients:

to our group companies;
to companies approved or designated by you;
to third parties who process your personal data on our behalf (such as our systems providers including cloud providers);
to third parties who process your personal data on their own behalf but through providing you or your employer with a service on our behalf (such as our suppliers);
to companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such information is shared;
to any third party to whom we assign or novate any of our rights or obligations;
to any prospective buyer in the event we sell any part of our business or assets; and
to any government, regulatory agency, enforcement or exchange body or court where we are required to do so by applicable law or regulation or at their request.

7. HOW WE PROTECT YOUR PERSONAL DATA

We are committed to safeguarding and protecting your personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect your personal data from accidental or unauthorised destruction, loss, alteration, disclosure or access.

8. YOUR RIGHTS IN RELATION TO THE PERSONAL DATA WE COLLECT

8.1 If you wish to:

update, modify, or delete your personal data, or obtain a copy of your personal data that we hold; or
restrict or stop us from using any of your personal data which we hold,
you can request this by contacting us using the contact details set out below.

8.2 In any of the situations listed above, we may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorised disclosure of data.

9. HOW LONG WE WILL HOLD YOUR PERSONAL DATA FOR

We will only retain your personal data as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.

10. Use of Cookies

For more information about how we use cookies, please read our cookie policy.

11. HOW WE UPDATE OR CHANGE THIS FAIR PROCESSING POLICY

We may change or update parts of this Policy in order to maintain our compliance with applicable law and regulation or following an update to our internal practices. We will do this by updating this Policy. You will not necessarily be directly notified of such a change. Therefore, please ensure that you regularly check this Policy so you are fully aware of any changes or updates.

12. HOW YOU CAN CONTACT US

If you have any queries about the contents of this Policy or your personal data, or wish to make a request in relation to your personal data, please contact us using the details set out below:

Email: tokuyama-webmaster@tokuyamagr.com
Tel: +81-3-5207-2552

Address: FRONT PLACE AKIHABARA, 7-5, Sotokanda 1-chome, Chiyoda-ku, Tokyo 101-8618, Japan
Name: Tokuyama Corporation
Department: Corporate Communications & Investor Relations Dept.
Responsible Party: General Manager

13. HOW TO LODGE A COMPLAINT TO THE REGULATOR

You are entitled to lodge a complaint with a competent data protection regulator if you consider that we have breached your data protection rights.

Date Updated: May 25, 2018

Our use of cookies and other information-gathering technologies

A “cookie” is a small text file that is stored on a user’s hard drive or mobile device. Cookies are generated by web servers when the user enters an internet page, and are passed to the user’s computer or mobile device and stored for subsequent future access. They perform a number of functions associated with browsing websites and are used for a variety of different purposes, such as tracing users from page to page on an internet site. This can enhance a user’s experience on a website, enabling the site to be personalised according to e.g. a user’s preferences and browsing activities.
We only use cookies in certain areas of this website and the purposes for which they are used are detailed below. You are not obliged to accept a cookie and you can modify your browser so that it will not accept cookies. However, if you do so this may affect your browsing experience and certain functions within the website may not work.

This website uses the following cookies:

Third party cookies

Cookie：
Performance/analytics cookies (Google Analytics)

Purpose：
These are third party cookies called “Google Analytics” and used to collect statistical information concerning site visits (e.g. which pages are most frequently visited, whether users receive any error messages, how the website was found). Neither we nor third party analytics organisations associate your IP address with any information that can identify the user personally. These cookies enable analytics organisations to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

Further information：
Please follow this link for more information on the privacy policies of the third party sites.
https://policies.google.com/privacy?hl=en